Privacy

MannaForMe is free, carries no ads, and makes no money from anything on this page. There are no analytics, no advertising SDKs and no third-party trackers in the website or the app — not “anonymised” ones either. What follows is the whole of it. Last updated 5 September 2026.

You can use most of it without an account
What we hold when you do have an account

All of it is scoped to your user id in the database and enforced by row-level security, so one account cannot read another’s rows even if the application layer has a bug.

Who else sees your questions

Your conversations are not sold, not shared with advertisers, not published, and not used to train anything.

Messages about harm or crisis

Every message you send to Ask is checked before it is answered, so that a message about suicide, abuse or violence is met with real helplines rather than a commentary quotation. No person reads those messages. We do not monitor your conversations, nobody reviews them, and we do not pass them to anyone. If what you need is a human, the helplines we show you are staffed by people trained for exactly that, and they answer at three in the morning — which is the honest reason we hand you over rather than try to help ourselves.

What we keep is a count: that the check fired, which category it was, and which helplines were shown. It carries no link to you, to your account or to what you wrote, and it is readable only by server-side code — no application role can read it at all. It exists so we can tell whether the check is too sensitive or not sensitive enough, and for nothing else. See Ask for how the feature works.

Giving

Donations are handled entirely by Stripe on Stripe’s own hosted page. Card numbers never touch this site and we never see them. What we keep is the Stripe session and payment reference, the amount, the currency, whether it succeeded, and the email address Stripe reports — enough to answer a question about a gift. Giving happens only on this website; the phone apps have no donation screen and no link to one.

Ordinary web requests
Deleting everything

Your account page — on the web and in the app — has a delete control. It removes your login, profile, conversations, notes, bookmarks and reading positions. It is immediate and it is not recoverable. The only things that remain are the donation records Stripe and Australian financial record-keeping require us to keep. If you cannot sign in, ask us to delete it for you.

Children

MannaForMe is not directed at children under 13 and we do not knowingly hold their personal information. If you believe a child has created an account, write to us and we will delete it.

Asking us

For a copy of your data, a correction, a deletion you cannot perform yourself, or any question about this page, email jan@kvell.net. If this policy changes, the date at the top changes with it.